Delivery policy

  • Free delivery on orders over £80 (the UK only excluding, Northern Ireland, Scottish Highlands and the Channel Islands) to a single destination.
  • £5.95 for orders under £80
  • £7.95 for Next Working day delivery
  • £10.99 for Next working day before 10:30 am
  • All prices are Excl VAT.

Order Timings

  • Orders placed on Monday to Thursday before 1 pm will be dispatched the same day (if all items are in stock)
  • Orders placed on Fridays before 12 pm will be dispatched the same day (if all items are in stock)
  • All the above excludes Bank Holidays

WorldWide Deliveries

  • International deliveries can take longer than the standard 2-5 working days
  • P&P charges may change. We will contact you before applying these changes and confirming your order
  • It is the customer’s responsibility to confirm specific customer requirements for their country. RSTARS Medical Supplies will accept no responsibility for customs refusal and all charges will be passed on to the client.


  • 30 Day money-back guarantee, as long as the products are in their original condition (This excludes Masks, Furniture and Special orders).
  • You will receive a full refund minus postage and a 3% credit transaction charge if you paid by credit card.
  • For more information do not hesitate to contact us